To Place A Order or Need Assistance Call: (313) 263-4672Customer Support Hours: 9:00 AM - 6:00 PM EST. Mon. - Sun
Product Returns: Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 7 business days of delivery date. Personalize Items: Items cannot be returned or exchanged unless they are not as specified in the listing. Any defective or damaged merchandise that is returned to us must be properly packaged. Any defective or damaged merchandise you wish to exchange or return must have an RMA NUMBER before returning. Please email or Call to get the return authorization and the return address before returning any item. Although we cannot accept returns on personalized items we do want you to be happy with your purchase and we will do all that we can to make sure you are satisfied with your items. If your personailezed item has a manufactured defect or error or error in the spell of personailzed words we will offer a exchange for you. None personalized items may be returned for a full refund or exchange within 7 business days. Items returned without an RMA number will not be accepted. Shipping charges are not refundable except in the case of defective merchandise. Tapestry Throws, Wall Tapestries, & Pillows: Can be returned but you will be charged a restocking fee. If your Tapestry Throw is personailzed with embrodary, it can not be returned.
Some of our items ship to the USA 50 states only and there may be an extra charge for shipment to Hawaii, Alaska and Puerto Rico. We do ship Worldwide on all products but some products may have a slower shipping time and a little bit more shipping cost. E-mail us if you want a estimate in your country for shipping. Let Us Know About Your Returns: Send a e-mail to: email@example.com
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